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 Commercial Travel Office Camp Humphreys

Commercial Travel Office Camp Humphreys

Camp Humphreys, located in Pyeongtaek, South Korea, serves as the largest U.S. military base overseas. It is home to thousands of U.S. service members, their families, and civilian employees. As a major installation, Camp Humphreys provides a range of services to ensure the well-being and operational efficiency of its personnel. One of the most important services available on the base is the Commercial Travel Office (CTO), which assists with all travel-related needs for service members, dependents, and government employees.

What is the Commercial Travel Office (CTO) at Camp Humphreys?

The Commercial Travel Office at Camp Humphreys is a specialized office that helps U.S. military personnel and their families with booking travel arrangements, including flights, accommodations, and transportation for official and personal travel. The CTO at Camp Humphreys is responsible for providing seamless and efficient travel services that comply with military regulations and travel policies. This service is vital for ensuring that U.S. personnel have reliable access to travel arrangements, whether they are stationed at the base or traveling for temporary duty assignments (TDY), deployment, or personal reasons.

Services Offered by the Camp Humphreys CTO

The CTO at Camp Humphreys offers a range of travel-related services to military personnel and their families. Some of the key services include:

  1. Flight Reservations: The CTO helps service members book flights for official travel, including Temporary Duty (TDY) assignments, Permanent Change of Station (PCS) moves, and family travel. They ensure that all flights are in compliance with military travel regulations.
  2. Hotel and Accommodation Bookings: Whether personnel are traveling for business or leisure, the CTO can assist with hotel reservations. They are familiar with both on-base and off-base accommodation options, ensuring that service members have a comfortable stay during their travels.
  3. Rental Car Arrangements: The CTO also facilitates the booking of rental cars, which is especially useful when personnel need ground transportation for official trips or personal travel. They can also recommend reliable rental agencies in the area.
  4. Travel Assistance and Counseling: The CTO provides guidance on travel policies, regulations, and per diem allowances, helping military personnel understand the most cost-effective travel options. They can also assist in the preparation of travel documents and provide support for international travel needs, such as arranging visas.
  5. Emergency Travel Services: If an unexpected situation arises, such as a family emergency, the CTO offers expedited services to facilitate travel arrangements for urgent trips, helping military families get where they need to go quickly and efficiently.
  6. Per Diem and Travel Allowances: The office can provide information regarding per diem allowances and travel reimbursements for official travel. This includes guidance on meal allowances, lodging stipends, and other reimbursable expenses.
  7. Official Travel Coordination: For those on official travel orders, the CTO ensures that bookings are compliant with government regulations, including travel entitlements, class of travel, and routing restrictions.

How to Contact the CTO at Camp Humphreys

The Commercial Travel Office at Camp Humphreys has a dedicated contact number and email address to assist service members, their families, and civilian employees with their travel needs. Here are some of the common ways to contact the CTO:

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  • Phone Number: The Camp Humphreys CTO is available via phone for assistance with bookings and inquiries. The phone number for the office is typically provided on the official base website or through unit-specific channels.
  • Email: For non-urgent inquiries or to get help with a travel issue, the CTO may offer an email contact. This is a good option for submitting requests or asking for information regarding policies and procedures.
  • Walk-in Service: In addition to phone and email support, the CTO at Camp Humphreys often offers in-person services. Service members and their families can visit the office for direct assistance with booking, modifications, or advice.
  • Official Website or Online Portal: Many military bases, including Camp Humphreys, have an online portal where service members can book travel or make inquiries regarding travel policies and reservations.

Where is the CTO Located at Camp Humphreys?

The Commercial Travel Office at Camp Humphreys is usually located within the main administrative buildings or the family and service member support areas on the base. This makes it easily accessible to both military personnel and their families. The exact location can be found through the Camp Humphreys directory or by asking at the base’s visitor center.

Benefits of Using the Camp Humphreys CTO

  1. Cost Efficiency: The CTO at Camp Humphreys ensures that military personnel receive the best rates for flights, accommodations, and car rentals, leveraging government discounts and corporate partnerships to save on travel costs.
  2. Compliance with Military Regulations: The office ensures that all travel arrangements are in accordance with the Joint Travel Regulations (JTR), preventing any issues with travel reimbursements or compliance.
  3. Convenience: By centralizing travel services on base, the CTO provides a one-stop shop for travel needs, saving time and effort for military personnel and their families who might otherwise have to coordinate travel arrangements independently.
  4. Emergency Travel Assistance: In the case of urgent travel needs, the CTO offers a reliable point of contact for resolving last-minute travel arrangements or complications.
  5. Personalized Service: The CTO staff are familiar with the unique needs of military families and personnel, providing customized support for official and personal travel.

How to Make a Travel Reservation through the CTO

To make a reservation through the Commercial Travel Office at Camp Humphreys, service members and their families can typically follow these steps:

  1. Submit Travel Orders: For official travel, individuals must submit their official travel orders to the CTO, which will be used to book the appropriate flights and accommodations.
  2. Discuss Travel Preferences: Once the orders are submitted, the CTO will discuss travel preferences such as the class of service, layovers, and specific hotels or car rental agencies.
  3. Confirm Booking: After finalizing the travel arrangements, the CTO will confirm the booking and provide a detailed itinerary.
  4. Receive Travel Support: Throughout the process, the CTO will assist with any changes or adjustments, providing support to ensure a smooth and hassle-free trip.